We, Kilk LLC and its affiliates, are committed to protecting your privacy. We limit the collection of your data. We only collect data that is required to maintain the service.
his Privacy Policy describes how we collect, use, and share your data in connection with your use of our websites, services, and applications. The Privacy Policy does not apply to data that you send and/or receive from third party websites that you may process through Private VPN Proxy
We do not collect the following data:
We do not collect sensitive data as we’ve engineered our systems to categorically eliminate the storage of sensitive data.
We do not collect any data related to your online activities. We do not collect data logs of your activity, including:
We do not collect data of your connection logs, including:
As we do not collect data logs of your activity or connection logs, we do not know:
We limit the collection of your data. We only collect data that is required to maintain Private VPN Proxy.
We collect the data that you give us through your interaction with Private VPN Proxy . When you register for an Account, we may ask for your email address. The amount of data you give us depends on your privacy settings.
We use your email to:
If you contact us directly, we may receive data such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other personal data you may choose to provide to us in your communication to us.
You may withdraw your consent to our use of your email address for the above purposes.
We collect the following data related to your use of Private VPN Proxy:
We use, combine, and process your data for the following purposes:
We authenticate your use of Private VPN Proxy by assigning a unique identifier to your device. This unique identifier identifies you through your device identification code without reference to other data. The purpose of the unique identifier is for us to determine the level of service you have signed up for before we establish your Private VPN Proxy connection.
We do not use other forms of your data to verify your identity.
We use your data related to your Private VPN Proxy usage to perform internal operations necessary to maintain Private VPN Proxy . This includes troubleshooting operational problems, conducting data analysis, and analysing activity trends.
We use your data to resolve customer support issues. For example, we may investigate and address concerns, monitor and improve our customer support responses, respond to your questions and feedback, and inform you of steps taken to resolve customer support issues.
We may communicate with you to provide you with updates relating to Private VPN Proxy , and for marketing and promotional purposes.
We use your data to understand and analyse your use of Private VPN Proxy to develop new products, services, features, and functionality.
We use data from service providers and third-party vendors to provide and market Private VPN Proxy
We share and transfer your data in various ways, including the following:
We use and share your data with our partners in aggregated or anonymised form that cannot be used to identify individual users.
If you sign up for Private VPN Proxy through a referral from a friend, we may let your friend know that you used their referral to sign up for Private VPN Proxy .
We share and transfer your anonymised statistics and analytics data for network diagnostics.
Your data may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership.
With your consent and instruction, we may share your data.
We may process your data to any countries in which we engage service providers. You acknowledge the transfer of your data outside of the country where you reside. We will ensure your data is protected before transferring the data.
We implement robust security measures to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. We ensure that our computer networks are secure. We adopt access control measures. Our staff’s access to your data is restricted to a need-to-know basis.
We do not collect or store any traffic data or personal data in our data centres.
We retain your data when we have an ongoing legitimate business need to do so, such as providing you with a service you requested, or complying with applicable legal, tax, or accounting requirements.
When we have no ongoing legitimate business need to process your data, we will delete or anonymise it. If it is not possible to delete or anonymise your data (for example, because it has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.
We will erase your data when:
You may access other third party services while using Private VPN Proxy , for example, by clicking on links of third party services from within Private VPN Proxy . We are not responsible for the privacy policies and/or practices of these third party services. We encourage you to carefully review their privacy policies.
We encourage parents and guardians to teach their children about privacy and how their information may be used on the Internet. Children should never disclose their name, address or phone number, or any personal information, without their parents’ or guardian's prior permission.
We consider a user to be a child if they are under the age of 13, unless more stringent regulation applies in their state of residence.
If we consider that any of our services are directed at users under the minimum legal age required in their country of residence, we can block such users from using the services or from providing information and/or limit the collection of information from such users as described below in more detail.
No personal information should be submitted to Private VPN Proxy by users under the minimum legal age required in their state of residence. We apply the following limitations to personal information collection for a user that is not of the minimum legal age required in their state of residence.
Such a user cannot:
With respect to such a user, we will prevent the collection and use of their precise geolocation data and display to them contextual advertising only (excluding any behavioral advertising).
Children can be invited to take part in testing our apps with their parents' or guardians’ authorization and/or their parents' or guardians’ physical presence being required depending on the state where the playtest is conducted.
Parents must exercise their privacy rights for their children provided in this Privacy Policy.
Our collection of your data is limited. We collect your device identification code, and other data you may volunteer to us when you voluntarily contact us by way of email, phone, or interactions on Private VPN Proxy ’s application page on Google Play or App Store. We do not collect IP addresses, browsing history, traffic data, or DNS queries that could be used to identify you. As such, the extent of any disclosure of your data is limited.
We are committed to safeguarding your data. Nonetheless, we may be compelled to disclose your data where we are served with a valid court order that is enforceable in Singapore, an order from law enforcement agencies, or where we are legally obligated to disclose your data. We will require the recipient of your data to undertake to protect your data, to a standard that is at least comparable to the protection required under Singapore’s Personal Data Protection Act (“PDPA”).
If you are a resident of the EEA, we ask that you keep the information that you provide to us updated. You can correct any information you have provided by contacting us through this form.
You represent and warrant that all information you provide us is true and correct, and relates to you and not to any other person.
You can exercise your rights at any time and ask Private VPN Proxy for access to, or rectification or erasure of, your information.
Please note that other third parties (our data partners) may be controllers of your information. You can obtain more details and opt out of the sharing of your personal information to third parties for any purpose by contacting us by emailing [email protected]
If you have previously consented to any direct marketing communication from us or subscribed to our newsletters, you can unsubscribe by clicking on a link available in each communication and newsletter we send you.
Please note that VPN functionality, services and features can be affected by your actions. Some of your information and its processing is mandatory for Private VPN Proxy to provide the services.
Your actions may force Private VPN Proxy to cease providing the services. When the conditions below apply, it will be reset:
Please specify your request by emailing [email protected].
If you are the parent of a child who is under 13 years of age (or under another age specified by applicable regulations) and believe your child has provided us with information, please fill out by emailing [email protected] and we will delete the information from our system.
To preserve the confidentiality of your information, we must be able to correctly identify you. For this reason, please provide us with a copy of an official document to prove your identity. This copy will be safely destroyed within two months of your request being received and closed.
Our team will look into your request and answer you within one month, unless your request requires further investigation. You’ll be specifically informed if that is the case.
The California Consumer Privacy Act of 2018 (CCPA) permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has collected, shared with, and/or sold to third parties for a business or commercial purpose during the immediately preceding calendar year.
As a Californian consumer, you also have the right, at any time, to opt out of any type of selling of your personal information.
Please note that we do not sell your personal information to provide Private VPN Proxy or our services described in this Privacy Policy. Our partners and providers who work with us may have access to your personal information in order to provide you with the services within the limits and throughout the duration of our agreement, but they can’t reuse your personal information for any other purposes. Our contracts are strictly drafted to protect your personal information and your privacy rights.
We will report serious breaches of your data to the relevant supervisory authority to ensure your data is protected.
To ensure compliance with applicable laws, this Privacy Policy may be modified from time to time without prior notice to you. Your continued use of Private VPN Proxy constitutes your acceptance of our Privacy Policy. Changes to this Privacy Policy will be posted on our websites.
If we materially change the ways in which we use or share your data previously collected through Private VPN Proxy , we will notify you through Private VPN Proxy , email, or other communication.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore.
HP Yeo is our Data Protection Officer ("DPO"). The DPO may be contacted at [email protected].
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at [email protected].